Q: How do I download the TM Softphone onto my mobile phone?
A: There are 2 ways you can download the Softphone to your mobile phone.
1. Download the TM Softphone to your laptop and then transfer the file to your mobile phone.
2. Download the TM Softphone directly to your mobile phone via the internet.
A: Please visit your nearest TMpoint or contact our sales team. They will guide you through the registration process.
A: Key in the destination number, then press the 
button.
E.g.:
TM BBPhone user: 7748322
Making local call: 0123359943
Making international call: 6533345569
A: A firewall is a system designed to block unwanted traffic going in or out of your home or office network. Some popular brand routers have firewall options built-in. If your network is connecting through a firewall or a router with firewall capabilities, it may interfere with the BBPhone service. If you experience any problems with your service, be sure the following ports are allowed to and from the TM Softphone.
• Sip Ports 5060 through 5061 using UDP Protocol
• DNS port 53 using UDP Protocol
• RTP ports 10,000 through 20,000 using UDP Protocol
A: You are required to logon with your BBPhone account and then click on the ‘Usage Detail’ link in the menu to view your call usage.
A: There are 2 ways you can download the Softphone to your mobile phone.
1. Download the TM Softphone to your laptop and then transfer the file to your mobile phone.
2. Download the TM Softphone directly to your mobile phone via the internet.
A: Please visit your nearest TMpoint or contact our sales team. They will guide you through the registration process.
A: Key in the destination number, then press the button.
E.g.:
TM BBPhone user: 7748322
Making local call: 0123359943
Making international call: 6533345569
